A

Population Health Specialist II

Ascension Depaul Services
On-site
New Orleans, Louisiana, United States
Public Health & Advocacy
p dir="ltr" id="isPasted" style="line-height: 1.2; margin-left: 72pt; margin-top: 0pt; margin-bottom: 0pt;"br/pp dir="ltr" style="line-height: 1.7999999999999998; text-align: center; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Position:  Population Health Specialist II/span/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Reports to/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;':/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'span style="white-space: pre;"    /span/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Population Health Manager/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'span style="white-space: pre;"    /span/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'span style="white-space: pre;"    /span/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'span style="white-space: pre;"    /span/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'span style="white-space: pre;"    /span/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Status/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;': Full Time/ Non-exempt/span/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Department/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;':/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'span style="white-space: pre;"    /span/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Population Health/span/ppbr/pp dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;'Ascension DePaul Services CORE VALUES:/span/pul style="margin-bottom: 0px; padding-inline-start: 48px;"li dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Noto Sans Symbols", sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre; margin-left: -18pt;'p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Service of the Poor/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;' – Employee demonstrates generosity of spirit, especially for persons most in need/span/p/lili dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Noto Sans Symbols", sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre; margin-left: -18pt;'p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Reverence/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;' – Employee demonstrates respect and compassion for the dignity and diversity of life/span/p/lili dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Noto Sans Symbols", sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre; margin-left: -18pt;'p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Integrity/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;' – Employee inspires trust through personal leadership/span/p/lili dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Noto Sans Symbols", sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre; margin-left: -18pt;'p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Wisdom/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;' – Employee integrates excellence and stewardship into execution of job duties/span/p/lili dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Noto Sans Symbols", sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre; margin-left: -18pt;'p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Creativity/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;' – Employee demonstrates courageous innovation/span/p/lili dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Noto Sans Symbols", sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre; margin-left: -18pt;'p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Dedication/spanspan style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;' – Employee affirms the hope and joy of the Ascension DePaul Services mission/span/p/li/ulpbr/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;'GENERAL JOB DESCRIPTION/span/pp dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Population Health Specialists serve as part of a team responsible for assisting patients with timely and appropriate access care with Primary Care and/or Specialty providers within our network of clinics.  Facilitation of inbound and outbound telephone calls, targeted campaigns, scheduling appointments in the electronic medical record system, following up to determine if scheduled appointments were kept, and monitoring gaps in care outlined by health plans. This position communicates accurate electronic messages to appropriate care team member as needed to address patients calling with questions for their care team./span/ppbr/pp dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;'DUTIES & RESPONSIBILITIES/span/pul style="margin-bottom: 0px; padding-inline-start: 48px;"li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Inbound telephone call from multiple sites through call queue.  /span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Accurate transmittal of medical messages to care team./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Scheduling of appropriate patient appointments./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Reviewing of historical appointments to determine appropriate appointment types and durations./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Timely follow up on missed call opportunities./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Review of after-hours call registry to ensure patient appropriately scheduled./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Contact patients that have been linked to clinic through their insurance plan or benefit plan but have never been to clinic to schedule them an appointment./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Answer patient’s questions regarding what services clinic offers to patients and clinic’s availability./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Scheduling patients for wellness visits and addressing gaps in care./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Insurance payer outreach campaign calling as directed./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Follow up on no show patients, past due to be seen patients./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Communicate information to program leadership regarding patients that prove difficult to reach or who elect not to set appointments./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Assist with documenting and tracking Population Health campaign calls and volumes./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Daily reporting as directed on call volumes, equipment failures, patient complaints./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Referring of patients calling with Social Determinants of Health./span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Care coordination for diagnostic imaging orders/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Care coordination for specialty service referrals/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Record retrieval of results and consultation notes /span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Tracking of referral loop closures/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Other tasks and duties ass assigned by management or leadership./span/p/li/ulpbr/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;'PHYSICAL DEMANDS/span/pul style="margin-bottom: 0px; padding-inline-start: 48px;"li dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;'p dir="ltr" style="line-height: 1.28; margin-top: 0pt; margin-bottom: 0pt;"span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;"Prolonged periods sitting at a desk and working on a computer./span/p/lili dir="ltr" style='list-style-type: disc; font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;'p dir="ltr" style="line-height: 1.28; margin-top: 0pt; margin-bottom: 8pt;"span style="font-size: 11pt; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;"Must be able to handle physical demands of installation of telephone system equipment, which may include lifting up to 25 pounds at times. /span/p/li/ulpbr/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;'WORK ENVIRONMENT/span/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Work is normally performed inside with in temperature-controlled environment./span/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;'MINIMUM QUALIFICATIONS/span/pul style="margin-bottom: 0px; padding-inline-start: 48px;"li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'High School Graduate/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'3 years’ experience working in a health care setting/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'3 years’ experience working with an electronic medical record/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Experience working with a diverse population/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Excellent verbal and written communication skills/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'General computer literacy experience with Microsoft Windows, Microsoft Office/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Knowledge of basic medical terminology/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'General knowledge of medical insurance industry standards/span/p/li/ulpbr/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;' /span/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-weight: 700; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip: none; vertical-align: baseline; white-space: pre-wrap;'PREFERRED QUALIFICATIONS/span/pul style="margin-bottom: 0px; padding-inline-start: 48px;"li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'1 year experience working with an electronic medical record/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'1 year experience working in health care quality assessment, measurement and/or analysis i.e. HEDIS measures/span/p/lili dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Calibri, sans-serif; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre;"p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"span style='font-size: 11pt; font-family: "Times New Roman"; font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;'Bilingual English/Spanish/span/p/li/ulpbr/pp dir="ltr" style="line-height: 1.7999999999999998; margin-top: 0pt; margin-bottom: 0pt;"br/ppbr/p