MOSDOH - Clinical Systems Analyst

A.T. Still University's Missouri School of Dentistry & Oral Health (ATSU-MOSDOH) is seeking a full-time, exempt Clinical Systems Analyst on the St. Louis, Missouri campus.  This position will be responsible for the technical administration, management, and support of the grading systems and assisting in software and hardware process improvement activities for the St. Louis Dental Center.

Duties & Responsibilities:

• Analyze and document existing software and hardware processes and improve those processes through application software.
• Investigate issues and problem areas and take necessary actions to address the issues.
• Test existing processes with new versions of clinic software. Verify current functionality and make recommendations for changes to processes to make best use new functionality.
• Determine integration opportunities between the ATSU systems and the EMR/EDR system used within the clinic.
• Daily management of the clinic grading system to meet the needs of the users.
• Create, implement, and maintain reports, metrics, and dashboards as directed by dental school administrators and in coordination with consultants.
• Implement and maintain evaluations and optimization materials in E-value.
• Provide training and education on system functions and software processes for new students and employees.
• Provide feedback to help continuously improve the knowledge of day to day users.
• Conduct training and education sessions on new areas of functionality.
• Conduct training and education sessions to standardize data input process and improve data integrity.
• Create and support web-based training materials.
• Maintain tracking system for open issues and follow up on critical items.
• Investigate issues and problem areas and document steps necessary to recreate the issues; make recommendations for resolution.
• Act as the primary liaison between the clinic and ITS.
• Manage key projects for the implementation of new technologies and related processes.
• Assist in evaluating new technologies and their strategic implications.
• Other duties as assigned.

• Bachelors degree in Information Systems / CIS preferred or 4 to 6 years directly related experience.
• Knowledge of transactional based systems and related workflows.
• Knowledge of database tools and systems.
• Knowledge of spreadsheets (macros and formulas), google sheets.
• Knowledge of a scripting language such as Java Script.
• Experience in working collaboratively with end users.
• Experience in analyzing business process and workflow.
• Ability to capture user requirements and translate them into functional processes.
• Experience in managing and balancing multiple projects.
• Knowledge of Google Docs / Sheets.
• Must be an analytical thinker who is comfortable trying new things and using knowledge gained to solve software/hardware
• problems.
• Must have a calm demeanor and instill confidence.
• Must have an aptitude for leadership and decision making.
• Must be a team player who can focus on multiple projects and maintain a balance between them.
• Excellent communication skills both written and verbal.
• Must be a logical thinker with an interest in using technology for the continuous improvement of business processes.
• Must have a high sense of ethics and be sensitive to personal privacy issues and protected data.
• Must be able to work with limited supervision.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits. 

A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), gender, sexual orientation, gender identity, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.